Privacy Policy

Last updated: 7/9/2025

Introduction

EmailFormatter ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Chrome extension that formats emails using AI technology.

Information We Collect

Email Content

When you use our formatting feature, we temporarily process your email content through our AI service (ChatGPT) to provide formatting suggestions. This content is not stored permanently and is only used for the formatting process.

Usage Data

We collect basic usage statistics such as the number of emails formatted, feature usage, and error logs to improve our service. This data is anonymized and cannot be linked to individual users.

Account Information

For Pro subscribers, we collect email addresses for billing and account management purposes. Payment information is processed securely through our payment processor and is not stored on our servers.

How We Use Your Information

  • To provide email formatting services using AI technology
  • To manage your subscription and billing
  • To improve our service and develop new features
  • To provide customer support
  • To send important service updates and notifications

Data Security

We implement industry-standard security measures to protect your information:

  • All data transmission is encrypted using HTTPS/TLS
  • Email content is processed temporarily and not stored permanently
  • Access to user data is restricted to authorized personnel only
  • Regular security audits and updates

Third-Party Services

OpenAI (ChatGPT)

We use OpenAI's ChatGPT API to process and format your email content. Your email content is sent to OpenAI's servers for processing but is not used to train their models. Please review OpenAI's privacy policy for more information.

Payment Processing

Payment information is processed through secure third-party payment processors. We do not store credit card information on our servers.

Data Retention

Email content processed for formatting is not permanently stored and is deleted immediately after processing. Usage statistics and account information are retained as long as your account is active or as needed to provide services. You may request deletion of your account data at any time.

Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal data
  • Portability: Request transfer of your data
  • Objection: Object to processing of your data

Chrome Extension Permissions

Our Chrome extension requires the following permissions:

  • Gmail access: To read and modify email content for formatting
  • Storage: To save your preferences and usage limits
  • Network access: To communicate with our formatting API

Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the service after such changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: livingsacramentoca@gmail.com

Support: livingsacramentoca@gmail.com

Questions about your privacy?

We're committed to transparency and protecting your privacy. If you have any concerns or questions, don't hesitate to reach out to our team.